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How mandja88 Handles Your Personal Data

When you open an account with us, we collect only what we need to run your wallet, verify your identity and keep your session secure.

Account data kept secureDANA, OVO, GoPay wallet details protectedNo data sold to third partiesYour deletion rights respectedIndonesia-region eligible accounts covered
mandja88 How mandja88 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply encryption in transit and at rest for all account and wallet data. Cookie consent, retention schedules and access controls are reviewed regularly to make sure your data is handled correctly at every point — from the moment you link your OVO wallet through to when you request account closure.

Encrypted Storage

All personal and wallet data — including your DANA and GoPay account references — is encrypted both when stored and when transmitted between your device and our servers.

Cookie Controls

We use session and analytics cookies to keep your lobby state and measure page performance. You can block non-essential cookies through your browser settings without losing account access.

Retention and Deletion

We keep your data for the period our operating obligations require. Once that window closes, records are deleted or anonymised. You can request early deletion through support.

Access Requests

You have the right to ask what data we hold about you, request corrections and ask us to stop processing it. We respond to verified requests as promptly as our review process allows.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or remove data we hold about you, our support team handles privacy requests directly. Reach out through any of the channels below and include your registered account email so we can locate your record quickly. Players in Depok and across Indonesia using DANA, OVO or GoPay wallets can request a full copy of their stored payment data through the same channels.

Live Chat Open the chat widget from any page in your account dashboard. Privacy requests are flagged to our data team within one business day.
Email Support Send your privacy request to our support address listed in your account settings. Include your registered email and the specific data you are asking about.
Account Settings Panel Some data corrections — display name, contact number — can be made directly inside your account settings without contacting support at all.

Privacy Policy Questions Answered

Here are the questions we get most often about how we handle personal data, wallet information and account privacy on mandja88.

We store your registration details, contact number, email, linked e-wallet references such as your OVO or DANA account number, and your session and transaction logs. Nothing beyond what the account requires.

No. Your GoPay and DANA details are used only to process your transactions. We do not share wallet identifiers with advertisers, data brokers or unrelated third parties under any circumstances.

Contact our support team via live chat or the email address in your account settings. State that you want your data deleted and include your registered email so we can verify the request and act on it.

Yes. Submit a data access request through live chat or email support. Once we verify your identity against the registered account, we provide a summary of the personal data we currently hold.

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can disable non-essential cookies in your browser; your account will still function normally.

We retain records for the period required by our operating obligations. After that, data is deleted or anonymised. You can ask our support team for the specific retention window that applies to your account.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.