Reference

Terms That Cover Your Account at mandja88

These Terms and Conditions set out what you agree to when you open and use a mandja88 account, including how your wallet activity, deposits via DANA, OVO, or GoPay, and access to the lobby are governed.

Applies to all account holdersDANA, OVO, GoPay coveredIndonesia-eligible regions onlyTerms updated without prior noticeAccount use confirms acceptance
mandja88 Terms That Cover Your Account at mandja88
TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms and Conditions is unclear or you need to raise a concern about how a rule applies to your account, our support team handles those queries directly. You can reach us through live chat inside the lobby, by email, or through the help centre linked in your account dashboard. We aim to respond to terms-related questions with a written explanation so you have a record of the answer.

Team online

Live Chat

Open the chat widget from your account dashboard to raise a terms query and receive a written response you can save for your records.

Email Support

Send a detailed message to our support address. Terms-related emails are handled by the account team and answered with a documented explanation.

Help Centre

The help centre in your account menu covers common terms questions with plain-language answers, including wallet rules for DANA, OVO, and GoPay.

HOW WE HANDLE COMPLIANCE

Account Security and Your Rights Under These Terms

These terms work alongside our data and security practices to protect your account. Here is how we handle the areas that matter most to you as an account holder.

Account Data Retention We retain your account data — including transaction history for DANA, OVO, and GoPay — for as long as your account is active or as required by applicable rules in your region.
Cookie and Session Use We use session cookies to keep your lobby access active and to remember wallet preferences. No personal payment credentials are stored in cookies.
Requesting Account Changes To update registered details — such as your linked wallet or account email — submit a verified request through live chat or email. Changes take effect after identity confirmation.
Terms Update Notification When these terms change materially, we post the revised version on this page. Checking this page before each session is the most direct way to stay current.

Questions About Your mandja88 Account Terms

These are the questions we hear most often about how these Terms and Conditions apply to everyday account use, wallet activity, and access in Indonesia.

Yes. Creating an account at mandja88 means you accept these terms in full. If you do not agree, you should not open or continue using an account.

We update this page with the new version. Continuing to use your account after a change is posted counts as acceptance of the updated terms, so check this page regularly.

No separate document — wallet deposit and withdrawal conditions are part of these terms. Each e-wallet transfer follows the rules set out here alongside any processing conditions active at that time.

No. Your account is registered to you personally. Sharing login access or operating multiple accounts under one identity breaches these terms and may result in account suspension.

Contact our support team via live chat or email with your account details. We will respond with the data held on your account in a readable format within a reasonable timeframe.

If a specific section conflicts with applicable local law in your region, only that section is affected. The rest of the terms remain in force for your account and access.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.